Policies & Terms

Important information about digital product delivery, refunds, permitted use, disclaimers, privacy, and support.

Thank you for shopping with Next Chapter Contracts™. Our products are digital educational and operational resources designed to help professionals organize work, spot issues, and apply practical frameworks. Please review the policies below before purchasing.

Digital Product Delivery Policy

All products are digital downloads only. No physical product will be shipped. Files delivered through checkout platform after purchase.

Refund Policy

All sales generally final once files delivered, accessed, or downloaded. No refunds for buyer's remorse, accidental purchases, or misunderstanding product was physical. Requests reviewed only for duplicate purchases, unresolvable technical issues, or incorrect files.

Educational Use Disclaimer

Products are educational and operational tools only. Not legal, engineering, financial, accounting, tax, insurance, grant-specific, claims, scheduling, or professional certification advice.

No Legal Advice / No Attorney-Client Relationship

Purchase or use does not create any professional relationship. Users responsible for adapting tools to their own situation.

License & Permitted Use

Limited, non-exclusive, non-transferable license for personal, educational, or internal business use. May not resell, redistribute, or create competing products.

Intellectual Property Policy

All products and brand elements owned by Next Chapter Contracts™. BUILD™, The BUILD™ Method, Construction Business for Non-Engineers™ are brand identifiers.

BUILD™ Method Credential Disclaimer

Certificate of Completion only. Not a professional certification, license, or credential. Any certification pathway is future only.

Results Disclaimer

No guarantee of any specific business, contract, grant, procurement, or project outcome.

File Access & Technical Support

Download files promptly after purchase. Contact with order number for access issues.

Privacy Policy

Collect info to process orders and deliver products. Do not sell customer information.

Contact Policy

Do not send confidential or sensitive information through contact form without a written engagement.

Shipping Policy

All products are digital downloads. No physical shipping. No shipping charges.

Questions before purchasing?

Please review each product description carefully before checkout. If you have a product-access issue or a general question, contact customer support with your order information.